Journal of Advances in Developmental Research

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Unlocking Long-Term Value: A Multi-Stakeholder Perspective on Post-Implementation Success in SAP ERP Systems

Author(s) Pavan Kumar Devarashetty
Country United States
Abstract The implementation of SAP ERP systems represents a significant milestone for organizations seeking to streamline operations, improve decision-making, and enhance competitiveness. However, the true measure of success lies not merely in the initial deployment but in realizing sustained, long-term value post-implementation. This paper adopts a multi-stakeholder perspective, examining how different groups—including employees, management, partners, and end-users—contribute to and benefit from the enduring success of SAP ERP systems. By analyzing case studies and industry practices, the research identifies critical factors such as user training, continuous system optimization, integration with emerging technologies, and alignment with strategic goals. It highlights the importance of fostering collaboration among stakeholders to address challenges like resistance to change, underutilization of features, and evolving business needs. The findings underscore that a holistic approach to post-implementation efforts not only maximizes ROI but also ensures that SAP ERP systems remain agile and relevant in an ever-changing business landscape.
Keywords SAP ERP, post-implementation success, long-term value, multi-stakeholder perspective, continuous optimization, user training, ROI, resistance to change, emerging technologies, strategic alignment
Field Engineering
Published In Volume 15, Issue 1, January-June 2024
Published On 2024-04-10
Cite This Unlocking Long-Term Value: A Multi-Stakeholder Perspective on Post-Implementation Success in SAP ERP Systems - Pavan Kumar Devarashetty - IJAIDR Volume 15, Issue 1, January-June 2024. DOI 10.5281/zenodo.14615701
DOI https://doi.org/10.5281/zenodo.14615701
Short DOI https://doi.org/g8x3r6
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