Journal of Advances in Developmental Research

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Learner Personas for AI-led Organizational Transformation: A case of Healthcare Industry

Author(s) Priyanka Taranekar
Country United States
Abstract As artificial intelligence (AI) continues to transform healthcare delivery and operations, organizations face the critical challenge of effectively upskilling their workforce. This paper attempts to addresses a gap in existing literature by leveraging the framework of understanding and implementing learner personas in the context of AI -led transformation in the healthcare industry. Based on comprehensive analysis of application of AI across multiple healthcare domains—including multi-omics, clinical data, behavioral data, environmental factors, and pharmaceutical R&D—this research identifies three distinct learner personas: the "Busy-bee," characterized by severe time constraints and need for bite-sized learning; the "Tinkerer," who requires foundational knowledge and safe experimentation opportunities; and the "Innovator," who combines healthcare expertise with technical proficiency to develop custom AI solutions. Each learner persona is further detailed through seven key elements: archetype description, needs statements, goals, jobs-to-do, frustrations, capabilities, and learning opportunities. The research demonstrates that implementing these personas in learning and development strategies could contribute to realizing an estimated USD 100 million in annual economic benefits from persona-based learning approaches alone. This framework provides healthcare organizations with a structured approach to personalize AI learning and development initiatives thereby accelerating the adoption of AI technologies while ensuring effective, inclusive, and personalized learning dissemination across the workforce in healthcare industry.
Keywords -
Field Engineering
Published In Volume 15, Issue 2, July-December 2024
Published On 2024-11-05
Cite This Learner Personas for AI-led Organizational Transformation: A case of Healthcare Industry - Priyanka Taranekar - IJAIDR Volume 15, Issue 2, July-December 2024. DOI 10.5281/zenodo.14684694
DOI https://doi.org/10.5281/zenodo.14684694
Short DOI https://doi.org/g82cbw
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