Journal of Advances in Developmental Research

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Integrating AI and RPA for Human Resource Management Automation: Enhancing Efficiency and Employee Experience

Author(s) Vidushi Sharma
Country United States
Abstract Integrating AI and Robotic Process Automation (RPA) into Human Resource Management (HRM) is revolutionizing HR operations, driving efficiency, and enhancing the overall employee experience. Automation technologies, including AI and RPA, are transforming industries, and HR departments must adapt and adopt these innovations to maximize their benefits, especially in terms of time and cost savings. The use of RPA in HR can improve service delivery while ensuring compliance with industry standards and regulations. RPA utilizes software robots to simulate human actions on digital platforms, performing repetitive tasks traditionally done by employees. While RPA does not replace HR professionals, it acts as a supportive tool that streamlines repetitive processes, allowing HR staff to focus on more strategic and value-added activities. The objective of this study is to evaluate the efficiency and effectiveness of RPA within Human Resource Management Systems (HRMS) when compared to manual processes. Various components and characteristics crucial for adopting RPA in HRMS are identified, based on data collected during the implementation process. This research develops an HRMS model using RPA tools to automate key HR processes. The model is based on a case study from an IT consultancy firm that has successfully implemented RPA within its HRMS. The study specifically focuses on how RPA can enhance activities such as gathering, storing, and accessing employee information across multiple HR modules. Finally, the study assesses the gaps within existing HRMS models and highlights areas where RPA integration can further improve productivity and streamline HR operations, ultimately enhancing the employee experience.
Keywords Artificial Intelligence, Robotic Process Automation, Human Resource Management, Automation, Employee Experience, HR Technology, Case Studies, Integration
Field Engineering
Published In Volume 11, Issue 1, January-June 2020
Published On 2020-02-05
Cite This Integrating AI and RPA for Human Resource Management Automation: Enhancing Efficiency and Employee Experience - Vidushi Sharma - IJAIDR Volume 11, Issue 1, January-June 2020. DOI 10.5281/zenodo.14715777
DOI https://doi.org/10.5281/zenodo.14715777
Short DOI https://doi.org/g82qsv
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